FAQs

  • Your items will be delivered within 2 to 4 working days. If you would like a book to be delivered outside of the UK then please visit Waterstones.

  • You can expect to receive your order within 2 to 4 working days from the date of purchase.

     

  • If you have not received your order within the expected timescale (as detailed above) then please send an email to [email protected] We will investigate and, if necessary, a replacement item be sent. 

  • If your order is damaged during transit please take a photograph and email it to us with your details so we can arrange for a replacement to be sent to you. Please email a photograph to us at [email protected] Please provide your name and the date of your order.

  • We aim to dispatch orders as soon as we receive them, so it may be too late to cancel or change it. However, if you email us at [email protected] with instructions on as possible, we will endeavour to make the necessary changes if your order has not already been dispatched.

  • Where do the materials come from?

    Our books are printed locally in Sussex at Pureprint, Uckfield. Pureprint is an ethical printer who prints on forest friendly and recycled paper, sustainably.

  • You can email us at:- [email protected].

  • Your information is kept private and secure.